Privacy Policy
Last Updated: May 2026
At Rasayam, we value your trust and are committed to protecting your personal information and privacy. This Privacy Policy explains how Rasayam collects, uses, stores, and safeguards your information when you access our website, place orders, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment and transaction details
- Order history and preferences
- Device, browser, and IP address information
- Website usage and browsing behavior
Payment details are processed securely through trusted payment gateways. Rasayam does not store your debit card, credit card, or banking credentials.
2. How We Use Your Information
Your information may be used for the following purposes:
- To process and fulfill orders
- To provide customer support and assistance
- To send order confirmations and shipping updates
- To improve website functionality and user experience
- To personalize product recommendations and services
- To send promotional offers and marketing communications (only with your consent)
- To prevent fraud, unauthorized transactions, and security threats
- To comply with applicable legal and regulatory obligations
3. Sharing of Information
Rasayam does not sell, rent, or trade your personal information to third parties.
We may share your information only with trusted third-party service providers necessary for operating our business, including:
- Payment gateway providers
- Shipping and logistics partners
- Cloud hosting and technical service providers
- Analytics and performance monitoring tools
- Legal or regulatory authorities when required by law
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance browsing experience, remember user preferences, analyze website traffic, and improve website performance.
You may choose to disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.
5. Data Security
Rasayam implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to protect your information, no digital platform or internet transmission can guarantee absolute security.
6. Your Rights
You may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent for promotional communications
- Request clarification regarding how your data is processed
7. Third-Party Links
Our website may contain links to external websites operated by third parties. Rasayam is not responsible for the privacy practices, policies, or content of third-party websites.
8. Policy Updates
Rasayam reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated versions will be posted on this page with the revised effective date.
9. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
Rasayam
Email: [email protected]
Phone: +91 8923061123
Address: Sai Poorna Appartment, Dushyant Nagar, Paschimpuri Road, Agra 282007