Terms & Conditions

Welcome to Rasayam. By accessing, browsing, or using our website, purchasing products, or interacting with our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.

These Terms govern your use of the Rasayam website, products, services, and all related interactions conducted through our platform.

1. General

By using this website, you confirm that all information provided by you is accurate, current, and complete.

Rasayam reserves the right to modify, update, suspend, or discontinue any part of the website, products, pricing, policies, or services at any time without prior notice.

Continued use of the website after any changes constitutes acceptance of the revised Terms & Conditions.

2. Products & Pricing

All products displayed on our website are subject to availability.

We make every effort to display product colors, designs, sizes, and details as accurately as possible. However, slight variations may occur due to photography, lighting conditions, device settings, or screen resolutions.

All prices are listed in Indian Rupees (INR ₹) and are subject to change without prior notice.

Promotional offers, discounts, and sale campaigns may be time-limited and subject to separate terms.

3. Orders & Payments

Orders are confirmed only after successful payment authorization or Cash on Delivery confirmation, where applicable.

Payments are securely processed through Razorpay.

Rasayam reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, suspected fraudulent activity, or payment-related concerns.

4. Shipping & Delivery

Delivery timelines are estimated and may vary depending on location, logistics conditions, public holidays, weather conditions, or unforeseen circumstances.

Orders may be shipped through logistics partners including Delhivery, Blue Dart, DTDC, Ekart, Xpressbees, and India Post.

Rasayam shall not be held responsible for delivery delays caused by courier partners, natural events, strikes, or force majeure situations beyond our control.

5. Returns & Exchanges

Returns and exchanges are governed by our Return Policy.

Returned items must be unused, unwashed, undamaged, and returned in their original packaging with tags intact.

Products purchased during clearance sales, promotional offers, or customized orders may not qualify for returns or exchanges unless received in defective condition.

6. Intellectual Property

All website content, including trademarks, logos, product photographs, graphics, text, layouts, branding elements, and designs associated with Rasayam are the exclusive intellectual property of Rasayam.

Unauthorized reproduction, copying, distribution, modification, or commercial use of any material is strictly prohibited without prior written consent.

7. User Conduct

You agree not to:

• Use the website for unlawful or fraudulent purposes
• Attempt unauthorized access to systems or databases
• Upload harmful software, malware, or disruptive code
• Abuse promotions, discounts, referral systems, or payment processes
• Interfere with the website's security or functionality

8. Limitation of Liability

To the fullest extent permitted by law, Rasayam shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Users access and use the website at their own discretion and risk.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

10. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent courts located in Agra, India.

11. Contact Us

For questions, concerns, or requests regarding these Terms & Conditions, please contact:

Rasayam
Email: [email protected]
Phone: +91 8923061123
Address: Sai Poorna Appartment, Dushyant Nagar, Paschimpuri Road, Agra 282007